uggs

FAQ

ABOUT SHIPPING
1. Where do you ship?
We ship everywhere in the US, UK ,Germany and in all countries inside the European Union. We serve over 50 countries through Parcelforce Worldwide or DHL.
2. Do I have to pay for Taxes and Customs Duties?
NewStyles pays for you in advance almost all customs duties for many destinations in the world. (for example US, UK And Germany) In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient. For additional info feel free to contact with us.

HANDLING and TRACKING
1. How can I check my order status?
We will update the tracking number when the packages is shipped.
2. Why doesn't my tracking number work?
All tracking numbers are activated in 24-48 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.

OTHERS
1. About exchange or cancel the order.
When an order is sent to us from our site, we tend not to change or cancel your order. The order will be processed automatically as soon as you click "check out". You can contact us with our customer department as soon as possible if you wish to cancel or make a change. However, due to the above, we can not guarantee that your order will be canceled or changed. We send the products after your order with us in a few hours.
2.How long does it take for delivery?
Generally, you may receive the item in 7-14 days after you paid for your orders,which are free shipping to any countries in the world.
3. How to register and pay for your items?
(1) You can login our website to purchase online. Click the "register" button, and then you will go into the "create an account page".
(2) Fill out some necessary information, such as: name, address, city, zip code,telephone, and the state,etc. After you finish the filling,click the "submit" button to fulfill the registration.
(3) Click the "continue" button and you will go back the homepage. Select the products you like and press the "Add to cart" button to go to the buying information page. 
(4) Press the "go to checkout" bar and edit shipping address and choice of transport mode.
(5) Key in the coupon code and select the payment method.
(6) Click "continue checkout" to confirm the order. The Web page will link to the "credit card company and the payment" page and you can accomplish the purchase here by selecting the payment method.

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